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Saturday, 19 September 2015

Convergys is hiring for Voice & Chat Process in Gurgaon

Convergys is hiring for Customer Support Associate I / Customer Support Associate II 

Job Description:- Inbound Customer Service 

Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. 

Roles & Responsibilities: 
- Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures. 
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem. 
- Support Customers across Telecommunication, Financial Services & Healthcare vertical. 
- Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. 

Candidate Profile: 
- Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience. 
- BE/B. Tech Fresher are not eligible. 
- Excellent verbal and written communication skills. 
- Flexible with 24/7 Environment. 
- Salary up to Rs. 26,000 & attractive Incentives amount. 

Additional Benefits: 
- Two way A/C cabs. (Convergys was awarded for best in industry transport service). 
- Medical insurance worth 1 lakhs. 
- Term life insurance worth 3.62 lakhs. 
- Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs 
- Gratuity 
- Education Assistance plan – Annual entitlement of up to INR 24,000. 
- Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories. 

For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address 

Walk-in to Convergys Recruitment Center in Gurgaon 

Unitech Cyber Park, Tower A, Ground Floor, Sector 39, Gurgaon 

Contact: Namita @ 9654819042 
Talent Acquisition Team 
Convergys India 

Get the best start to your career with world-class communication training, coaching and support. Convergys has the best in industry transport facility and all employees get home-pick & home-drop facility. For excellent career-growth opportunities & best-in-industry salary package. Join CONVERGYS Today!